Mobile network operator MTN, Nigeria has presented an apology to its subscribers for the recent increase in the price of its 15GB data plan by 200 per cent.
This apology owes to the sudden increase in price of data plans on Tuesday, the price of its 15GB data subscription by 200 per cent on Tuesday amid a recent approval by the Nigerian Communications Commission (NCC) for telecom operators to review their tariffs by 50 per cent.
Under the revised pricing, the MTN 1.8GB monthly plan now costs N1,500, replacing the previous 1.5GB plan that was priced at N1,000. The 20GB plan has increased to N7,500 from N5,500.
In its statement on Thursday, MTN, the largest mobile network in Nigeria with millions of subscribers, acknowledged the price hike and asked its subscribers to forgive and forget.
The MTN, Nigeria posted an apology on X and it is as follows,
“To our 15G digital bundle lovers, you dey vex. We know. We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.
“We could share several reasons, and provide explanations, but omo, all that one na story. We don cast. We get it and admit it. Let’s just say na mistake.
“In this love season, don’t stay angry with us. Please forgive and forget. You matter, die, and we will never stop showing you how much. Let’s continue our relationship. Thank you for your understanding,” the company said in pidgin English.